Pricing
Two monthly retainers, one trusted advocate by your side. Instead of starting over with every new problem, you have an expert who knows your situation, stays ahead of what is coming, and is there when it matters most.
Up to 5 hours per month of ongoing navigation support. We handle all communications on your behalf.
Up to 10 hours per month for complex, multi-provider cases. We handle all communications on your behalf.
Healthcare needs rarely end with one bill or one hospital stay. A retainer keeps a trusted expert in your corner from one step to the next.
More than 30 years across hospitals, care facilities, and payers, working for your family or representative month after month.
Family and patient communication is included in both retainers. If a month needs more time than your retainer covers, we will check with you first. Additional hours are billed at $175 per hour.
Our services are private pay and are not billed directly to your health insurance. This keeps our work fully on your side, independent of any insurer, hospital, or facility. Every client receives a superbill, an itemized statement you may submit to any payer source for possible reimbursement.
Before any paid work begins, you'll receive a written service agreement that outlines the scope of work, fees, and payment terms. No surprises.
Your first conversation is always free. We'll assess your situation and recommend the right retainer for your needs, even if you decide not to work with us.
Make a Payment
Current clients can pay invoices and monthly retainers securely online by credit or debit card. Sign in to your client portal, or use the secure payment link sent with your invoice.
Payments processed securely through Carepatron
See Practice Policies for payment and cancellation details.
The first 30 minutes are free. We'll assess your situation, explain your options, and give you a plan, even if you decide not to work with us.