Fair Oaks Ranch · Boerne · Northwest San Antonio · Hill Country

Based in Central Texas and the Texas Hill Country, serving clients nationwide by consultation and agreement.

You shouldn't have to navigate the healthcare system alone.

Independent and On Your Side, OnlyHealthcare costs keep rising, hospital bills are high, and your choices can be confusing. Hospitals and insurance companies each have advocates who look out for their own interests. Now you have yours. We work only for you and your family, never for the hospital or the insurer. We know what it takes to coordinate the care you need and ask for, and to help with your choices and options, denials, appeals, and complex disease management.

When a serious illness or injury, hospital discharge, denied claim, or confusing medical bill lands on your family, we step in. We coordinate care, protect your finances, and keep everyone informed, even when family lives far away or attorneys need assistance.

Former Vice President of Care Management & Patient AdvocacyMore Than 30 Years of Experience in Medicine and InsuranceUnited States Air Force VeteranCertified in Healthcare Compliance

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Proud Member of NAHAC, National Association of Healthcare Advocacy CHCCertified in Healthcare Compliance

Free 30-minute consultation · Response within 24 hours

Tamara Riddle consulting with a physician and care team in a hospital corridor
Working alongside physicians and care teams to coordinate patient care

How We Help in the First 24 Hours

  • ✓ Assess your situation in plain language
  • ✓ Review your coverage, claims, and bills
  • ✓ Coordinate with hospitals and care providers
  • ✓ Create a clear plan with next steps
  • ✓ Begin preparing appeals for denied claims
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Experience Decades on both sides of healthcare: hospital, home health, hospice, skilled nursing, and insurance.
Integrity Independent, private-pay advocacy with no ties to insurers, hospitals, or facilities. Honest guidance, every time.
Service Personal, responsive support. We handle the calls, paperwork, and follow-up so your family doesn't have to.

By Your Side

At the bedside, at home, and every step between.

We meet families where they are, from the hospital room to the kitchen table, and stay with you until the plan is in place.

Tamara Riddle speaking with a patient and her family at a hospital bedside
In the hospitalDischarge planning, care coordination, and clear answers for the family.
Tamara Riddle meeting with an older couple and their granddaughter in their living room
At homePost-discharge oversight and continued care navigation.

When to Call Us

These are the moments when families need support and patients deserve a voice.

If any of these sound familiar, you don't have to figure it out alone. A free 30-minute consultation can change everything.

You or a Loved One Is Being Discharged

No plan yet for home health, rehab, skilled nursing, hospice care, or equipment. We coordinate with the providers.

How we help

  • Coordinate the entire transition
  • Cost savings and higher quality of care
  • Negotiate coverage and pricing when needed

Your Insurance Denied a Claim, or Your Medical Bill Doesn't Make Sense

A denial or collections letter arrived, or your bill has charges you don't understand, codes you can't read, or amounts that seem wrong.

How we help

  • Executive-level expertise in denials and appeals
  • Build the case and documentation
  • Handle the appeal from start to finish
  • Line-by-line bill audit
  • Identify errors and duplicate charges
  • Confirm what you actually owe

You're Overwhelmed Coordinating Chronic or Complex Care for Yourself or a Loved One

Multiple doctors, medications, and appointments to manage.

How we help

  • Coordinate across every provider
  • Keep your family informed
  • One point of contact for you

You Want to Prevent a Hospital Admission

Your loved one's health is declining, and you want to avoid a medical crisis and costly care.

How we help

  • In-home visit to assess the services needed and reach out to providers to help coordinate
  • Proactive care coordination
  • Support to stay stable at home longer
  • Early action before a crisis

You Were Injured at Work or Can't Work Because of a Disability

A work injury, serious illness, or disability claim, and you're not sure what care or benefits you can get.

How we help

  • We work alongside your attorney to reduce risk and lower case costs. We find billing errors, negotiate medical bills and liens, and document the full cost of your care, so more of your settlement or award can go to you
  • Coordinate care for your injury and recovery
  • Support with workers' compensation and disability claims, including SSDI
  • Organize medical records to support your claim
  • Help with your return to work when you're ready

You're an Attorney with a Healthcare Billing or Navigation Advocacy Assistance Need for Your Client

Your client needs a bill audit, insurance appeal, or care coordination, including disability and work injury cases.

How we help

  • Care coordination
  • Disability and workers' compensation case support
  • Medical bill audits and appeals
  • Organized, defensible documentation
  • Written findings for your case file
See how we help attorneys →
Tamara Riddle, Founder of Riddle Care Navigation & Financial Advocacy

Meet Your Advocate

Experienced advocacy, start to finish.

When you work with us, you're never handed off to a call center.

Every case is led and overseen by Tamara Riddle, from the first conversation to the final written summary, drawing on more than 30 years inside the medical and insurance industries.

Healthcare needs don't end with one bill or one hospital stay. Neither do we.

With a monthly retainer, you keep a trusted expert in your corner from one step to the next. See our retainers →

Tamara Riddle Former Vice President of Care Management & Patient Advocacy
Read Tamara's Background New Client Information

Ready to stop navigating alone?

The first 30 minutes are free. We'll assess your situation, explain your options, and give you a plan, even if you decide not to work with us.

Schedule Your Free Consultation